![]() Once created, see the User Guides below to Access the Shared Mailbox from Outlook on a PC or Mac. Shared Mailboxes are created on request by the ITS Service Desk. Note: Cmail accounts can notaccess a shared mailbox, you must have a Staff email account. It can also contain folders and sub-folders, which everyone with access to the Shared Mailbox can save to or read. It can serve as a common repository for a departmental email address. Access a Shared Mailbox from iOS/Android PhonesĪ Shared Mailbox is a mailbox to which multiple users have access and from which, multiple users can send/receive messages. Based on your mentioned detailed steps screenshot page, at once kindly open your normal mailbox account on the new Outlook for Mac, after that click on Tools menu > select Accounts option > click on first option ' Delegation and sharing ' > select ' Shared with me ' tab > click on (+) button and add the shared mailbox account > click on Done. ![]() Add a Shared Mailbox in Outlook Web App (OWA).Add a Shared Mailbox in Outlook 2016 for Mac. ![]() ![]()
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